Another supervisor call. Taken by me, the non-supervisor. Not that it matters. Even the CEO (if he ever took calls) would have to obey policy. If they want someone else to yell at, 's fine with me.

ETA: And tomorrow they are training me for ANOTHER department. One that I can't be in until I'm able to take e-mails. AHAHAHA! I'm like a money pit.
mass_hipgnosis: (OMG)
( Mar. 6th, 2008 10:34 pm)
For the last week and a half, I have been getting paid to do nothing. Quite literally. My computer logins have been disabled, and corporate has not managed to get around to fixing them, what with the Suncom merger. So I come in to work, and I answer questions from new agents. Most of whom don't have questions, but they're new, which means I have to stand there IN CASE they have questions. For eight hours. At $11.25 an hour plus an 11% shift differential. Plus bonuses.

*sarcastic applause* You go, T-Mobile. Well played all around.

P.S. Getting paid to do nothing is not actually as appealing as it sounds.
Once again, my company is paying me to learn stuff I already know. Redundancy, thy name is T-Mobile. Web Corr FTW! \o/

Web Corr is like Customer Care except by e-mail. We are the only center that does online support for Customer Care. Because we are THAT awesome. And that's cool and all, teach me how to use the e-mail tool, go nuts, but I ALREADY KNOW HOW TO CHANGE A RATE PLAN. HONEST.

Today we learned about the different kinds of phones that we sell. Because I didn't learn that when I USED TO ACTIVATE THEM. Or back when I USED TO DO TECH SUPPORT FOR THEM. Apparently. *facepalm* Their logic bears no resemblance to actual logic.

Being paid to do nothing is not nearly as appealing as it sounds. On the flip side, now that my trainer completely ignores me because I know EVERYTHING, much work has been done on my super-seekrit BigBang fic.
My inner review junkie is howling.  She wants blood.  Or, y'know, concrit.  Anyone who has reviewed, I heart you for ever and ever-and click
here. )
.

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